Privacy Policy

Information We Collect

We may collect information that you voluntarily provide, including:

• Name
• Email address
• Telephone number
• Mailing or residential address
• RV or vehicle information
• Requested arrival and departure dates
• Leasing, reservation, or application information
• Messages, questions, and other information submitted through our website, chat widget, forms, email, telephone, or text messaging
• Payment or billing information submitted through an authorized third-party payment provider

We may also automatically collect technical information when you use our website, including:

• IP address
• Browser and device type
• Operating system
• Pages viewed
• Referring website
• Approximate location
• Date and time of visits
• Cookies and similar technologies

How We Use Information

We may use collected information to:

• Respond to questions and inquiries
• Process applications, reservations, or leasing requests
• Communicate about availability, stays, payments, policies, maintenance, or property matters
• Send confirmations, reminders, notices, and requested information
• Provide customer service
• Improve our website and services
• Maintain security and prevent fraud or misuse
• Comply with legal and regulatory obligations
• Send promotional communications when the recipient has provided the appropriate consent

Text Messaging and Mobile Information

When you provide your telephone number and consent to receive text messages, we may send messages related to your inquiry, application, reservation, stay, account, customer service requests, property notices, or other requested services. Promotional messages will only be sent when appropriate consent has been provided.

Your consent to receive text messages is not a condition of purchasing or using our services. Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP to a message. Reply HELP for assistance or contact us using the information below.

We do not sell, rent, or share mobile telephone numbers, SMS opt-in information, or text-messaging consent with third parties or affiliates for their marketing or promotional purposes. We may provide limited information to service providers that help us operate our messaging program, but only as necessary to perform those services. Text-message consent records will not be transferred to outside parties for their own use.

When We May Share Information

We may share information with:

• Service providers that assist with website hosting, communications, customer management, payment processing, analytics, security, or business operations
• Professional advisers such as attorneys, accountants, or insurers
• Government authorities when disclosure is required by law
• A successor organization in connection with a merger, sale, restructuring, or transfer of business assets

Service providers are only permitted to use information as necessary to perform services on our behalf.

Payments and Third-Party Services

Payments, applications, reservations, or other services may be handled through third-party platforms. Those platforms may collect information under their own privacy policies and terms. All Mine RV is not responsible for the privacy practices of unaffiliated third parties.

Cookies and Analytics

We may use cookies and similar technologies to operate the website, remember preferences, analyze traffic, and improve performance. You may be able to limit cookies through your browser settings, although some website features may not function properly as a result.

Data Retention

We retain personal information for as long as reasonably necessary to provide services, manage our business, satisfy legal or accounting requirements, resolve disputes, and enforce agreements.

Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information. However, no website, network, or storage system can be guaranteed to be completely secure.

Your Choices and Rights

Depending on applicable law, you may request to:

• Access personal information we maintain about you
• Correct inaccurate information
• Delete certain personal information
• Withdraw consent for certain communications
• Opt out of promotional email or text messages

To make a request, contact us using the information below. We may need to verify your identity before completing the request.

Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

External Links

Our website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of those websites.

Changes to This Policy

We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated effective date.

Contact Us